Terms of service

Terms of Use

Last updated: 12/13/2025

SMS Messaging Terms

By opting in to receive SMS messages from us, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/wippz0-cb/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/wippz0-cb/privacy_policy).

Welcome to MoissaniteSupply ("Company," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our website, products, and services, including any purchases made through our Shopify store located at moisupply.net (the "Site").

By accessing, browsing, or purchasing from our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

By using this Site, you represent that you are at least 18 years old or the age of majority in your jurisdiction, and that you have the legal authority to enter into these Terms.

2. Products & Descriptions

We specialize in moissanite jewelry, which consists of lab‑grown gemstones made from silicon carbide. While we make every effort to accurately display product descriptions, images, carat sizes, and measurements, slight variations may occur due to lighting, screen settings, and manufacturing tolerances.

All measurements and weights are approximate unless otherwise stated.

3. Orders & Payment

All prices are listed in USD unless otherwise specified. We reserve the right to:

Refuse or cancel any order at our discretion
Limit quantities per customer or order
Correct pricing or listing errors at any time

Payment must be received in full before an order is processed. We accept payment methods supported by Shopify and our payment processors.

4. Shipping & Delivery

Processing times, shipping estimates, and delivery timelines are provided at checkout and/or on our Shipping Policy page. These timelines are estimates and are not guaranteed.

We are not responsible for delays caused by:

Shipping carriers
Customs or import procedures
Incorrect shipping information provided by the customer

Risk of loss passes to the customer upon shipment.

5. Returns, Exchanges & Refunds

All returns, exchanges, and refunds are governed by our Return Policy, which is incorporated into these Terms by reference.

By placing an order, you acknowledge and agree to the conditions outlined in our Return Policy.

6. Intellectual Property

All content on the Site—including but not limited to logos, images, videos, product designs, text, graphics, branding, and layout—is the exclusive property of MoissaniteSupply and is protected by intellectual property laws.

You may not copy, reproduce, distribute, sell, or exploit any content without our prior written consent.

7. Prohibited Use

You agree not to:

Use the Site for any unlawful purpose
Attempt to gain unauthorized access to the Site or its systems
Engage in fraudulent transactions or chargeback abuse
Copy or resell our products or branding without permission
Interfere with the Site’s functionality or security

We reserve the right to terminate access for violations of these Terms.

8. Disclaimer of Warranties

All products and services are provided "as is" and "as available", without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non‑infringement.

9. Limitation of Liability

To the fullest extent permitted by law, MoiSupply shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

Use of or inability to use the Site
Purchase or use of our products
Delays, errors, or interruptions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless MoiSupply, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the Site constitutes acceptance of the revised Terms.